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Charles H. Ramsey Résumé
March 12, 1998




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Charles H. Ramsey
Deputy Superintendent
Bureau of Staff Services
Chicago Police Department

8237 South Albany
Chicago, Illinois 80652

Achievement Highlights

  • As CAPS Co-Manager, created the nationally acclaimed Chicago Alternative Police Strategy (CAPS) and spearheaded every stage of its implementation. For this work, bestowed with the Gary P. Hayes Award, the Police Executive Research Forum's most prestigious honor.
  • As Deputy Superintendent of the Bureau of Staff Services, re-engineered the Department's training function to be more compatible with the new policing strategy.
  • As head of the Collective Bargaining Team, successfully concluded the most recent FOP, AFSCME and Unit II contract negotiations providing needed management flexibility critical to the Department's future re-engineering efforts. Currently leading the Department team in the first-ever contract negotiations for the Sergeants', Lieutenants' and Captains' collective bargaining units.
  • As Commander of the Narcotics Section, restructured the organizations to target street-, mid- and conspiracy-level drug activity. This resulted in a significant increase in arrests, including several major drug traffickers. Founded the Illinois Officers' Association to foster needed multi-jurisdictional cooperation and information sharing.
  • As Commander of the 11th District, preceding the Department's move to community policing, partnered with community groups to develop crime fighting strategies to target and attack serious crime. During that time, the 11th District led the City in crime reduction and felony arrests.
  • Served one-third of twenty-nine year career with the Department in command-level appointments. The youngest African American to be promoted to the career service rank of Captain and currently the youngest Captain in the Department

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Chicago Police Department Command Appointments

Deputy Superintendent, Bureau of Staff Services, July 1994-Present

Co-Manages the Department's Chicago Alternative Policing Strategy (CAPS)

Directs and oversees the Education and Training, Research and Development, and Preventive Programs and Neighborhood Relations Divisions; the Management and Labor Affairs Section; the Professional Counseling Unit; and the Gang Violence and Domestic Violence Reduction Initiatives.

Supervises the work of more than 250 Bureau members performing the following Department-wide functions:

  • Strategic planning and policy development;
  • Basic training for police recruits;
  • In-service training and continuing education for sworn and civilian members;
  • CAPS training for community members;
  • Developing and testing new and innovative technology;
  • Negotiating labor agreements with sworn and civilian unionized members and supervisors;
  • Counseling and service referral for members
  • Creating the Department's response to domestic and gang-related violence;
  • Acquiring grant resources;
  • Developing and testing new and innovative operational approaches and programs;
  • Providing crime prevention training;
  • Assessing community/police tensions and investigating hate crimes;
  • Sharing of timely and accurate information and data; and
  • Furnishing support for the families of Department members who are seriously injured or killed.

Significant achievements:

  • Created and guided the implementation of the Department's successful community policing strategy. Put into operation the community policing concepts of beat integrity, police/community partnerships, problem solving, and delivery of City services.
  • Developed unique and nationally recognized community policing training curricula for police officers and supervisors.
  • Conceived and developed the first-ever problem solving training curriculum for community members.
  • Spearheaded the development of a simple, speedy and accurate crime mapping system for police officers in the field. This resulted in the creation of the Information Collection for Automated Mapping (ICAM) system. ICAM has been the topic of a National Institute of Justice (NIJ) Monograph and twice finalist for the Webber Seavey Award, the top award of the International Association of Chiefs of Police.
  • Restructured the training function to better support the new policing model by revamping basic recruit training, expanding in-service training and continued education opportunities, and creating a new section to provide CAPS training to the community.
  • Obtained more than $40 million in grants resulting in the hiring of 521 new police officers and the purchasing of new technology and equipment.
  • Received recognition as a national demonstration site by the Department of Justice's Office of the Community Oriented Policing Services as a result of the development and implementation of CAPS.
  • Oversaw the Department's participation in a 21st Century Innovations in Policing project sponsored by the Police Executive Research Forum and the Motorola Foundation. As a result, the Department became the first police agency in the Country to use process mapping – a tool used by private industry to describe, analyze and improve how their organizations operate – in a law enforcement setting.
  • Designed a nationally acclaimed pilot program to improve the Department's response to domestic violence incidents.
  • Authored the first-ever directive for a community policing model which identified specific member roles and responsibilities under CAPS.

Deputy Chief, Patrol Division, Bureau of Operational Services, June 1992-July 1994

Served as CAPS Co-Manager and the Administrative Aide to the Chief of Patrol, serving as Chief of Patrol in his absence.

Significant achievements:

  • Created the basic CAPS operational model.
  • Co-managed CAPS implementation in five prototype police districts.
  • Co-chaired and supervised staffing efforts for two CAPS strategic planning committees whose members included command-level personnel, representatives of major community organizations, and delegates from police and civilian unions and organizations.
  • Developed unique CAPS training curricula to address basic orientation, management and supervisory skill development, and problem-solving.
  • Served as the liaison to a variety of community organizations.
  • Developed funding proposals and managed grants to support CAPS.
  • Initiated CAPS marketing and communications strategies.

Commander, Narcotics Section, Bureau of Investigative Services, December 1989-June 1992

Directed a section of 173 sworn officers involved in the enforcement of narcotics laws.

Significant achievements:

  • Developed and initiated an in-service training program for narcotics officers which was accredited by the Illinois Local Governmental Law Enforcement Officers Training Board.
  • Developed successful drug trafficking operations, including Iron Wedge and Hammer Down, which resulted in increased arrest activity and convictions.
  • Administered the Department's State and Federal Asset Forfeiture funds.
  • Piloted the first-ever Nuisance Abatement Program in the Department. This model is still in use and has been identified as an important CAPS tool for fighting neighborhood drug trafficking.

Commander, Patrol Division 11th District, Bureau of Operational Services, January 1988-December 1989

Headed the Harrison District staff of approximately 420 sworn and civilian members.

Significant achievements:

  • Worked with community groups to develop strategies to combat crime.
  • Developed system of crime mapping by beat to assist in the deployment of personnel.
  • Strongly emphasized youth-oriented programs such as Explorer scouts.
  • Ranked first in the City for felony arrests in 1989.

Commander, Area 1 Detective Division, Bureau of Investigative Services, May 1987-January 1988

Directed the activities of approximately 100 detectives responsible for follow-up investigations of violent and property crimes.

Significant achievements:

  • Worked closely with community groups, involved in counseling for rape and child abuse victims.
  • Served on Advisory Board for La Rabida Children's Hospital.

Chicago Police Department Assignments

Commanding Officer, Area 1 Violent Crimes, Detective Division, Bureau of Investigative Services, 1986

District Tactical Lieutenant, 7th District, Patrol Division, Bureau of Operational Services, 1985

District Field Lieutenant, 20th District, Patrol Division, Bureau of Operational Services, 1984

Sergeant, Narcotics Section, Bureau of Investigative Services, 1978

Sergeant, Special Operations North, Bureau of Operational Services, 1977

Sergeant, 23rd District, Patrol Division, Bureau of Operational Services, 1977

Patrolman, Special Operations West, Patrol Division, Bureau of Operational Services, 1975

Beat Officer, 10th District, Patrol Division, Bureau of Operational Services, 1971

Patrol Cadet, 10th District, Patrol Division, Bureau of Operational Services, 1970

Police Cadet, Identification Section, Bureau of Administrative Services, 1968

Chicago Police Department Career Service Promotions

Captain, 1988
Lieutenant, 1984
Sergeant, 1977

Other Employment

Adjunct Professor, Northwestern University Traffic Institute, Evanston, Illinois, 1993-1997
Taught courses on community policing all over the country for the University's School of Police Staff & Command.

Adjunct Professor, Lewis University, Romeoville, Illinois, 1992-1996
Taught undergraduate and graduate courses in police science and community policing.

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Education and Professional Training

Masters of Science, Lewis University, Romeoville, Illinois, 1991
Major: Criminal Justice

Bachelor of Arts, Lewis University, Romeoville, Illinois, 1990
Major: Criminal Justice, graduated with high honors

Electronic Criminal Surveillance Officer Training, Chicago, Illinois, 1990

Intergovernmental Executive Development Program, Chicago, Illinois, 1989

Federal Bureau of Investigation (F.B.I.) National Academy, Quantico, Virginia, 1986
Graduated in the 146th Session.

Drug Enforcement Administration (D.E.A.) Narcotics Supervisors Schools, Chicago, Illinois, 1981

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Recent Professional Awards

Gary P. Hayes Award, Police Executive Research Forum (PERF), 1994
The Forum's highest award, given annually for outstanding leadership in the field of policing.

Distinguished Police Cooperation Medal, Korean National Police, 1995
Presented by the Chief of the Korean National Police for recognition of efforts to improve Korean/African American relations.

Good Scout Award, Boy Scouts of America, 1995
Presented by the Boy Scouts of America for outstanding leadership in helping to build a better American community.

Department Awards

  • 11 Chicago Police Department Commendations
  • 2 Special Service Awards
  • 1 Problem Solving Award
  • 95 Chicago Police Department Honorable Mentions

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Summary of Speaking and Professional Engagements

Chicago Tonight – On the Road, WTTW – Channel 11, Chicago, Illinois, 1997
Served as a panelist on the first Albert Maule Lecture Series on current issues facing law enforcement.

CrimeWatch Television Show, Chicago Police Department/Peter Karl Productions, Chicago, Illinois, 1994-Present
Developed the format for the television series that features Chicago's community policing strategy. Appeared on numerous segments of the program since its inception.

The Challenge of Community Policing Conference, Southwestern Law Enforcement Institute, Dallas, Texas, 1997
Delivered presentation on Facing the New Challenges of Community Policing at a national conference of law enforcement executives.

When the Heat Is On Conference, National Institute of Justice and the Seattle Police Department, Seattle, Washington, 1997
Delivered presentation on Community Policing – Chicago Style to a national conference of law enforcement executives and community activists.

Annual Conference, Police Executive Research Forum, San Francisco, California, 1996
Spoke to PERF membership on Organizational Change: Implementing a New Policing Strategy.

Policing in America with Bill Kurtis, Arts & Entertainment Network, New York, New York, 1996
As Co-Manager and CAPS architect, spoke about Chicago's experience in a two hour documentary that featured four cities considered to be in the forefront of community policing.

Common Ground, WBBS – Channel 2, 1996
Panelist along with community policing experts George Kelling and Catherine Coles reacting from a practitioner's point of view to the new book, "Fixing Broken Windows."

Service with Soul with Tom Peters, Public Television/Business Documentary, 1995
Appeared in the video documentary with business guru, Tom Peters, author of the national bestselling book, "In Search of Excellence." The Chicago Police Department's community policing model was featured as his first-ever government agency example of excellence for providing quality customer service.

Community Policing Conference, National Institute of Justice, Washington, D.C., 1994
Served as a presenter on Building Effective Partnerships at a national community policing conference.

Local and National Radio Talk Shows and Television News, WVON, WBEZ, NPR, WBBM, WMAQ, WLS, WGN, WTTW, FOX, CNN, 1989-Present
Participated in numerous radio and television shows including City Desk with Dick Kay; Chicago Tonight with John Calloway and Phil Ponce; Face to Face with Vernon Jarrett; Common Ground with Monroe Anderson; NBC Nightly News with Tom Brokaw; ABC Good Morning America with Charley Gibson; CBS Evening News with Dan Rather; Fox Television documentaries with Jack Conaty entitled "Toughest Gang in Town" and "City Under Siege: The Crack Explosion."

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Professional Affiliations

Board of Directors, St. Jude Police League, 1991-Present

Board of Directors, Illinois Council Against Handgun Violence, 1994-Present

Advisory Board, Institute for Public Safety Partnerships, University of Illinois at Chicago, 1997-Present

Member, Police Executive Research Forum, 1994-Present

Member, Chicago, Police Captains' Association, 1988-Present

Human Resources Subcommittee, Major Cities Chiefs, 1994-Present

Crime Prevention Steering Committee, Chicagoland Chamber of Commerce, 1994-Present

Command Promotion Assessor, Los Angeles Police Department, 1996, 1997

Co-Founder and Vice-President, Illinois Drug Enforcement Officer's Association, 1990


Herman Goldstein
Evjue-Bascom Professor of Law
University of Wisconsin
975 Bascom Hall
Madison, Wisconsin 53706
608-262-1231 fax
Herman is a former command member of the Department under O.W. Wilson and internationally recognized as the father of problem-oriented policing. I first met him at a national community policing conference where our common interest in policing issues drew us together. Since that time, we have become close friends. I consider Herman a mentor and frequently discuss with him new ideas and problems that we are encountering with CAPS implementation.
Jamesetta J. Harris
Community Activists and District Advisory Committee Co-Chair, 7th District
5528 South Marshfield Avenue
Chicago, Illinois 60636
773-737-8593 home
773-778-7939 work
773-471-8794 fax
I have known Jamesetta for approximately six years. I first met her when she was working as one of the earliest CAPS volunteers attempting, through CAPS, to address crime and disorder problems on her block, the 5500 block of South Marshfield. She continues to be one of the staunchest supporters of CAPS. Last fall she received the National Crime Prevention Council's Ameritech Award of Excellence for her CAPS-related efforts.
Ann W. Russell
Associate Director
Chicago Alliance for Neighborhood Safety (CANS)
175 West Jackson, Suite A-2113
Chicago, Illinois 60602
312-461-0488 fax
I have known Ani for six years. CANS was the first community agency to offer assistance for the Department's CAPS implementation efforts. Ani was one of the original CAPS trainers and was instrumental in the development of Chicago's Joint Community/Police Training, the first-ever in the country. Ani has continued to stay actively involved with us as the model has evolved.
Dr. Robert Saddler, PhD, EdD
Deputy Superintendent of Chicago Public Schools, Retired
9253 South Bennett
Chicago, Illinois 60617
I have known Bob for more than twenty-three years. I first met him when he was assigned as Principal at John Marshall High School, where I worked part-time as a security officer. He was brought in to bring control back to a school that was, in many ways, out of control. We worked closely to establish a safe environment in which children could learn. As a result of that effort, we became personal friends. We have maintained that friendship over the years.
James K. "Chips" Stewart
Principal, Booz-Allen Hamilton, Inc.
8283 Greensboro Drive
McLean, Virginia 22102-3839
703-902-3203 fax
I have known Chips for almost seven years. I first met him when his company was conducting a management study of the Department. Part of their recommendation was that we adopt a community policing strategy. Serving as consultant, Chips was an invaluable resource in my early assignment as CAPS co-manager. Since that time, we have remained friends. He has contacted me several times for advice regarding operational issues he encountered working with jurisdictions implementing community policing.

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Dr. Gomez Charleston
Stony island Medical Associates
9000 South Stony Island
Chicago, Illinois 60617
773-731-1714 fax

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