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Citizen Complaint Review Board Michael Sainte-Andress Confirmation Resolution of 1999
PR 13-454

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Chairman Linda W. Cropp at the request of the Mayor


To confirm the appointment of Mr. Michael Sainte-Andress to the Citizen Complaint Review Board.

RESOLVED, BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, That this resolution may be cited as the "Citizen Complaint Review Board Michael Sainte-Andress Confirmation Resolution of 1999".

Sec. 2. The Council of the District of Columbia confirms the appointment of:

Mr. Michael Sainte-Andress
230 Rhode Island Avenue, N.E., #303
Washington, D.C. 20002
(Ward 5)

as a member of the Citizen Complaint Review Board, established by section 5 of the Office of Citizen Complaint Review Establishment Act of 1998, effective March 26, 1999 (D.C. Law 12208; D.C. Code §4-914), for a term to end 2-years from the date a majority of the first members are installed.

Sec. 3. The Council of the District of Columbia shall transmit a copy of this resolution, upon its adoption, each to the nominee and to the Office of the Mayor.

Sec. 4. This resolution shall take effect immediately.

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230 Rhode Island Ave NE #303
Washington, DC 20002
(202) 269.2270


Lincoln University; Lincoln University, PA 19352
BA in English & Sociology - May, 1972


July, 1973-July, 1975 (Active Duty/U.S. Navy)
Rank: E4/3rd Class Petty Officer (Administrative Rating — Yeoman)
July, 1975 - August, 1977 (U.S. Navy reserves)


March, 1999 to July, 1999, D.C CARE CONSORTIUM (Limited Consultancy), Interim CRN Coordinator. Washington, DC:

Coordination,, monitoring and evaluation of the HIV/AIDS clinical trials education and information project. Facilitates the referral of clients to appropriate clinical trials & related program initiatives; creates & distributes relevant materials; presents before Federal and local government entities, community, church and school organizations; coordinates the development & distribution of the Mid-Atlantic Region HIV/AIDS Clinical Trials Guide and convenes the advisory Council.

September, 1998 to December, 1998, D.C CARE CONSORTIUM (Limited Consultancy), Training Initiatives Project Coordinator:

Responsible for developing, coordinating & implementing three components of informational & training projects. Collaborative efforts that involved setting agendas, finding appropriate topic presenters, scheduling arrangements for related services and catering as well as assisting in development of a needs-specific training curriculum.

December, 1992 Retirement (2/94), MAX ROBINSON CENTER/WHITMAN-WALKER CLINIC, Community Health Outreach Specialist/Certified HIV/AIDS Educator & Peer Counselor. Washington. DC

Provided basic HIV/AIDS education & prevention information, skills building & promotion to targeted populations. Provided one-on-one as well as group instruction & counseling on safer sex, proper condom use, HIV transmission & testing, needle disinfection, accessing services & facilitating and/or coordinating meetings and teaching specific classes as requested by community service organizations, churches and public schools.

October, 1990 to November, 1999, CHILDREN'S HOSPITAL FACULTY ASSOCIATES (CFA), Insurance Reimbursement & Appeals Specialist, Washington, DC

Evaluated necessity for appeals negotiations on unresolved Accounts for all departments through verbal and written communication and coordinated appropriate terms between provider of care, insurance carriers & responsible parties.

April, 1989 to October 1990, CFA; Patient Account Specialist

Resolved billing issues on patients' accounts on computerized system through contact with responsible parties, service providers and insurance carrier. Responsible for research & maintenance of information to monitor the progress of financial resolution of accounts.

March, 1988 to April, 1989, GROUP INSURANCE ADMINISTRATION (GIA), Claims Examiner, Washington. DC

Determined benefits as a third party administrator for D.C. Government employees' vision & dental insurance, maintained files & was responsible for training incoming hirees.

October, 1986 to September, 1990, THE HECHT COMPANY, Sales Associate (PIT). WDC

Direct retail sales, promotion & merchandising; included customer service & assistance, cash & credit transactions; inventory & stock assistance & telephone sales & inquiries, as well as on-line computer terminal transactions.

July, 1982 to June, 1986, CLAIMS ADMINISTRATION CORPORATION (CAC), Auditor/Trainer (Instructor), Rockville MD

Provided dental medical & customer service insurance instruction to incoming claims and customer service employees. Provided in-house audits & systems review coordination; developed an] revised curricula & materials for personnel training, testing and skills evaluation & measurement & provided performance evaluations on all trainees.

January, 1979 to July, 1982, NATIONAL TELEPHONE COOPERATIVE ASSOCIATION/SERVICE MANAGEMENT COMPANY, Sr. Claims Examiner/COB Specialist, Washington. DC

Assessed benefits for medical, hospital, dental & short-term disability insurance. Promotions to Sr. Examiner & COB Specialist involved resolution of all COB problems with Medicare & other commercial carriers; assisted department manager & supervisor in various administrative tasks as well as training and monitoring the progress of new hirees.

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