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April 18, 2012

Wedge Issues

Dear Wedgified:

Ed Cowan makes a good point, below, about theaters that add a few bucks to their advertised ticket prices, and expect their customers not to notice. It’s a common annoyance, but it’s one that I would expect web marketers to know better than to try to pull. When you’re buying something on a web site, how often do you abandon your shopping cart at the last step, and what causes you to change your mind?

I know that the thing that makes me change my mind most often is that last minute, unexpected, tacked on additional charge — whether it’s called a shipping charge, a handling charge, a service charge, or anything else — that catches me by surprise on the last page of the order. Tell me the price up front. The true, whole, and complete price. If you’re trying to sell to me, don’t think you’ll get my business by drawing me in with a low price and then by jacking it up with an extra charge. You’ll just turn me off from buying at your site. You go, Ed.

Gary Imhoff
themail@dcwatch.com

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Box Office Wedge
Edward Cowan, edcowan1114@yahoo.com

Shakespeare Theater Co. send an E-mail advertising a play (“She Stoops to Conquer”) at $20. Sounds good. When I sought to buy tickets, it turned out that the real price, with a $3 wedge added at the Internet checkout, was $23. Why didn’t STC state in the first instance that the tickets cost $23?

This wedge, or “service charge,” is a common practice. I experienced it over the phone with Olney Theater a few month ago, and I took it up with the management. The General Manager responded that I had a point and said they would change. When I phoned Olney Theater for tickets last week, the box office agent announced the nominal price and, on her own initiative, mentioned the “service charge” and the total price — which is closer to full transparency.

There is no reason for theaters to low-ball the price, like car salesmen, then sock the wedge to the patron at the end of the transaction. I encourage all theatergoers to take this up with theaters — Arena, Source, the agencies, all of them. If they get enough blow back, they will move to fully transparent pricing.

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Bing Thom and Weinceck Named Woodridge Library Architects
George Williams, george.williams2@dc.gov

The DC Public Library has selected the award-winning team of Weinceck + Associates and Bing Thom Architects to design the new Woodridge Neighborhood Library. Located at 1801 Hamlin Street, NE, the new building will be the first library in the United States designed by internationally acclaimed architect Bing Thom. The design team was selected through a competitive bid process that involved Library officials and community members. Weinceck + Associates has worked on a broad range of projects, including housing, schools, and master planning. The firm also served as the architect of record for the Francis Gregory and Bellevue libraries. Bing Thom Architects designed the renovation and expansion of Arena Stage at the Mead Center for American Theater. In addition, the firm designed the innovative Surrey City Center Library in Surrey, British Columbia.

The Library has allocated $1.48 million to the design work. The design phase is expected to take six to eight months. The community will have the opportunity to view the designs as they are developed and provide feedback. The total project cost is estimated to be $16.5 million. The Woodridge Library opened in 1958. A condition assessment performed in 2010 found the library to be in need of replacement.

An interim library will open in late 2012 while the Woodridge Library is being rebuilt. The new Woodridge Library will open in 2015. The new library will include: space for 80,000 books, CDs, DVDs and other library materials; 32 public-access computers and free Wi-Fi Internet access; a large meeting room for up to one hundred people and two conference rooms for up to fourteen people. Like all other library buildings under construction, a LEED Silver Certification is expected. Anacostia, Dorothy I. Height/Benning, Watha T. Daniel/Shaw and Tenley libraries have received Gold certification from the US Green Building Certification Institute.

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Cities Without Skylines
Len Sullivan, lsnarpac@verizon.net

Few topics concerning the future of our national capital city have the voltage necessary to jolt NARPAC out of its permanent stupor, but the Pavlovian resistance to discretely accepting taller buildings within DC’s city limits is one of them. The ridiculous fears that some scumbag capitalist will make a profitable investment, or that some mythical “historic vistas” would be irreconcilably defiled by taller buildings anywhere in the city limits, need serious treatment. As we wrote fifteen years ago, “cities without skylines have trouble paying their bills,” and, as we implied then, they also have trouble mitigating their own squalor. The old mantra of the slippery slope leading inevitably to desecration of the inner federal city implies that DC’s elected city government (and its several local/regional planning agencies) are and always will be incompetent and/or on the take. If so, DC’s self-government should be eliminated to restore national pride in our capital city. And DC should cede its least revenue-productive areas, those east of the Anacostia, to Maryland for remediation.

The city’s image problems, from its failing school system to its shabby Metro system, are ultimately exacerbated by its shortage of taxable acreage, and the limited taxable value of those acres. Just compare DC’s assessed value per acre to that of its immediate suburban neighbors, from Silver Spring to Rosslyn, and then compare the relative poverty, crime, and health statistics as well. The city’s highest ranking leaders, Issa, Norton and Gray, should avoid timorous tinkering at the margins. They should insist that DC have the right to develop a bold, unique skyline that shelters its historic and symbolic core (the whole “topographic bowl,” if necessary). And they should use the resulting revenues to develop a resident population and municipal government that isn’t a national embarrassment.

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People Who Don’t Like DC and Crew and Wilson
Karen Freeman, karen87688@aol.com

[Re: People Who Don’t Like DC, themail, April 15] I agree. With the exception of college (Providence, RI) and a brief stint in NYC, I am a lifelong DC resident. I am dismayed at the way the city’s planners are trying to transform the character of my city — the bike lanes that nobody uses, the ridiculous traffic light timing, pedestrian- and dog-friendly everything, and, and, and. . . . This tall building effort is the last straw. What can we do? Is there a movement I can join?

Also, do you know if DCPS is paying for crew at Wilson, when many DC schools have inadequate textbooks, etc.? To me, crew seems like a luxury. Shouldn’t we take care of the basics first?

I ask this question because I am mentoring a recent graduate of Coolidge High School (my alma mater). He wants to start a business and he can barely read and write.

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InTowner Correction
P.L. Wolff, intowner@intowner.com

For those who might have been confused when noticing [themail, April 15] that the mention of this month’s editorial focus as being about the April 3 primary election did not comport with the actual supplied title of the editorial, we apologize. We inadvertently failed to delete what was stated in the notice that had been sent in March. We should have stated that this month’s editorial states our alarm about the sudden reemergence of calls to modify DC’s historic height limits and even allow for high-rise buildings in outer neighborhoods, but which could nevertheless be seen even from downtown.

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On the Meaning of “Sucker”
Mike DeBonis, mike.debonis@washpost.com

In Sunday’s edition [themail, April 15], Pamela Johnson makes the bizarre claim that I referred to Vincent Orange as a “sucker” in an April 2 tweet. Her claim is lacking context. When I noted “this sucker’s wide open,” it was a reference to the at-large race generally, not Orange personally. Earlier in the day, I’d done a ward breakdown of early and absentee voters (http://tinyurl.com/77hbpup), and my analysis followed from that. The “sucker” reference was last in a series of three tweets:

1) “At-large race food for thought: Take # of votes already cast by ward, apply VO’s ‘11 ward shares and he can expect 34.4% this time.”
2) “Assumes (a) non-Orange voters in 11 won’t vote for him this time, either, & (b) Election Day ward split will resemble early/absentee split”
3) “In other words, this sucker’s wide open.”

I would also note that the close results of the race would indeed seem to indicate that, yes, the sucker was wide open.

Links to the tweets:

https://twitter.com/#!/mikedebonis/status/186984913910767616
https://twitter.com/#!/mikedebonis/status/186985308192124929
https://twitter.com/#!/mikedebonis/status/186985427977252864

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Pamela Johnson on DeBonis’ Tweets
Richard Holzsager, Takoma, DC, holzsager@rcn.com

With all due respect to Pamela Johnson [themail, April 15], and passing no judgment on Dorothy Brizill’s concerns about Mike DeBonis, I think Ms Johnson misconstrued DeBonis’s sucker comment. It seems obvious to me that the sucker in question was not Orange, but the race itself. He could as easily have said “this puppy,” or, less colorfully, “this thing.” To say the race is wide open makes perfect sense; to say that Vince Orange is wide open makes no sense whatsoever.

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CLASSIFIEDS — EVENTS

Ward 2 Budget Townhall, Thursday, April 19
Debbie Schrieber, president@dupont-circle.org

Please join the Dupont Circle Citizens Association on Thursday, April 19, in welcoming the mayor as he presents and dialogs about the budget. This is a great opportunity for the mayor and his cabinet to hear directly from Ward 2 residents and stakeholders on the budget, as well as on other issues related to quality of life in our neighborhoods. Charles Sumner School, 1201 17th Street, NW, 6:30 p.m.-8:30 p.m.

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Tour Historic McMillan Park, April 21
Mary Farrell, mjranc6b03@aol.com

The original McMillan Park gardens were designed by Frederick Law Olmsted, Jr. Olmsted, Sr. is known as the “father of American landscape architecture, having designed New York’s Central Park, the US Capitol grounds, Stanford University, and the country’s oldest state park, the Niagara Reservation in Niagara Falls. DC residents enjoyed access to McMillan park until World War II. In 1985, the slow sand filtration plant at McMillan was replaced with a new rapid sand filter plant. The tour will be on Saturday, April 21, from 10:00 a.m. to 1:30 p.m., at the entrance, 1st Street, NW, one block north of Channing Street. Metered parking available.

Sponsored by ANC Commissioners Tony Norman, James Fournier, Mark Mueller, and Hugh Youngblood. Free tour and refreshments. Kids and pets welcome (if monitored). Come see, photograph, and enjoy this uniquely historic site.

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Tenley-Friendship Neighborhood Library Children’s Event, April 21
Sue Hemberger, smithhemb@aol.com

Bring your kids (or grandkids!) to Tenley Library this Saturday at 3:00 p.m. to hear local author Sue Ruff read from and discuss Artie and Merlin, her charming illustrated chapter book about the science of mammals.

Ms. Ruff is a a freelance researcher, writer, and editor who has worked for the National Geographic Society and volunteered at Smithsonian’s National Zoo and National Museum of Natural History. Her co-author, Don E. Wilson, is a Curator Emeritus at the Smithsonian’s National Museum of Natural History. Ms. Ruff and Dr. Wilson also co-edited The Smithsonian Book of North American Mammals and are currently editing an 8-volume series called Handbook of Mammals of the World.

The Tenley-Friendship Neighborhood Library is located at 4450 Wisconsin Avenue, NW (at Albemarle), just across the street from the Tenleytown Metrorail station. The Childrens’ Area is on the library’s ground floor.

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Fortytude: Making the Next Decades the Best Years of Your Life, April 26
Patricia Bitondo, pbitondo@aol.com

According to Sarah Brokaw, a therapist and daughter of the former NBC news anchor Tom Brokaw, turning forty can present women with a beautiful opportunity for powerful self-reflection and self-improvement. Making the most of this critical milestone takes a kind of strength that Brokaw calls “fortytude,” and she identifies five core values — grace, connectedness, accomplishment, adventure, and spirituality — that can help women thrive as they navigate the journey from age 35 onwards. She profiles American women from different walks of life: an overweight Wisconsin nurse, resolving to live her own life more fully after her sister’s suicide, undergoes gastric bypass surgery; a California ceramics artist is inspired by her daughter to accept her small breast size; a brigadier general who mentors other women through the difficulties of military life and the horrors of war. Brokaw, a single woman, decides to freeze her eggs, a decision that enabled her to stop searching frantically for a partner; and a television producer honors her late mother by raising money online for nonprofit organizations. Although Brokaw’s advice is helpful and inspirational, it is also generic and familiar. The book will be available for purchase and signing.

April 26 at the Woman’s National Democratic Club, 1526 New Hampshire Avenue, NW. Bar opens at 11:30 a.m.; lunch 12:15 p.m.; lecture, presentation, Q&A: 1:00-2:00 p.m. Members $25, nonmembers $30; lecture only $10. Register at https://salsa.wiredforchange.com/o/5880/p/salsa/event/common/public/?event_KEY=35321

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Connect.DC’s Community Broadband Summit, April 28
DC State Board of Education, dcdocs@dc.gov

Saturday, April 28, at 10:00 a.m., Thurgood Marshall Academy Public Charter High School, 2427 Martin Luther King Junior Avenue, SE. Join us for one of the best learning, sharing, and networking events for District residents, businesses, nonprofits and technology advocates, a town hall meeting on Why Broadband Access Matters, Technology: DC’s New Growth Engine, and Growing Careers Through Broadband. There will be a community forum including Digital Inclusion Centers, Technology Expo, Demos and Tutorials, and Mobile Tech Lab Appearance, and there will be lifestyles and technology workshops and Digital Inclusion Day activities. Register now at http://www.Connect.DC.gov

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Metropolitan Regional Gang Intervention Certification Graduation Program, May 3
Chelsea Miller, cmillar@chsfsc.org

The Columbia Heights Shaw Family Support Collaborative will sponsor a Metropolitan Regional Gang Intervention Certification Graduation Program on Thursday, May 3, from 10:00 a.m. until 1:00 p.m. at the Silver Spring Civic Center Main Ballroom, 1 Veterans Plaza, Silver Spring, Maryland 20910.

Intervention workers have participated in a first-of-its-kind gang intervention certification program that will help to set the standard for gang intervention work in the region. We believe this training will help to not only professionalize gang intervention work but also enhance our intervention efforts in the region. The training has bought together the Columbia Heights Shaw Family Support Collaborative, Montgomery County Street Outreach Network, and the Prince Georges County Office of Public Safety.

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