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July 11, 2001

Management 101

Dear Managers:

In today's issue, both Dorothy and City Papers' Loose Lips write about city management. Sometimes it feels like our city government models itself on a CVS drug store: everything is hard to find, the aisles are blocked, the specials aren't stocked on the shelves, the lines are long, the employees aren't interested in serving the customers, and the management hides in the back offices, doesn't give a damn about your problems, and doesn't want to hear your complaints.

The difference between the city government and CVS is that we're supposed to be in charge, to be the bosses of our government. In the last Mayoral election, we hired a new manager to answer to us and to make the store serve us better. It's been two and a half years, and the new manager still hasn't taken charge; he's still shuffling around his section chiefs and whining that it's hard to find good help nowadays. And worse, he's acting as though he doesn't have to report to us anymore. It's no wonder that so many people in this metropolitan area continue to shop in those independent neighborhood pharmacies, and threaten never to come into that big, ugly, unfriendly store again.

Gary Imhoff
themail@dcwatch.com

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I Hate CVS
Sydney Schuster, address removed at request of author

I was cruising the Web looking for unflattering sentiments about CVS when I stumbled onto your site and had to write. I got ripped off for ten bucks by the cashier from hell at a CVS in Cranston, RI. I'm thinking about posting an “I Hate CVS” site. If anyone you know wants to contribute horror stories, they can send them to me. The scarier, the merrier.

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Information, Please
Paul Penniman, mathteachingtoday@earthlink.net

The mayor's telephone line was not answering today, and here are my questions: 1) Whom can we ask to remove all the barrels left behind by work crews who needlessly repaved all the alleys in our 'hood? 2. To whom can we complain about an establishment — in this case the rip-off convenience store across the street from the zoo — still charging the readily consumable tax? (Also a restaurant tax of 10% for fresh sandwiches!) I tried to warn the tourists to stay away, to no avail.

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The Administrative Shuffle
Dorothy Brizill, dorothy@dcwatch.com

After two and a half years in office, the Williams administration is still having difficulty getting its senior management team in place. Today, Mayor Williams named Kelvin J. Robinson to serve as his chief of staff (http://www.dcwatch.com/mayor/010711.htm). Robinson will be Williams's third chief of staff (following Reba Pittman Evans and Dr. Abdusalam Omer). Robinson is a lifelong resident of Florida and, from 1994 until this past February, served as Director of Legislative and Public Affairs for the Florida League of Cities. At today's press conference, Mayor Williams openly acknowledged that Robinson will have difficulty, since he doesn't know the neighborhoods, the issues, or the people of the city. Robinson's salary will be $134,000 a year, plus relocation expenses.

In coming days, look for Mayor Williams to announce Stan Jackson as the new Director of the Department of Housing and Community Development. Jackson is currently chief of staff to CFO Nat Gandhi; he will become the third DHCD director in two and a half years. Milton Bailey, DHCD's current director, who frequently clashed with Eric Price, the Deputy Mayor for Planning and Development, will return to his previous position as head of the Housing Finance Agency. Williams will also conduct a national search to find a replacement for Darlene Taylor, who currently heads the Office of Intergovernmental Affairs and serves as the Mayor's chief lobbyist to Congress and the City Council.

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Nominate a Great Citizen
Josh Gibson, joshgibson@alumni.ksg.harvard.edu

Those Nobel Laureates of ice cream, Ben and Jerry, are running a great contest called “Citizen Cool.” Basically, they are asking for online nominations of community-oriented folks whose actions make a difference. Heroes, in other words. The three grand prize winners will “star” in a Ben and Jerry's documentary on community service, twelve finalists get to go to the movie premier in Vermont, 48 semifinalists get a Golden Cone trophy, and the top 10,000 entries get a free pint coupon and a Citizen Cool certificate. Self-nominations are permitted.

There are so many people in our communities that make life in our neighborhoods so wonderful, and this seems like an easy and lighthearted way to say thanks! I know that each of us know someone who effortlessly bends over backwards to improve our daily quality of life, and I think it's our duty to nominate someone! For more info, see www.benjerry.com/citizencool/

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Send them Packing?
Gregory Diaz, Zaidmot@aol.com

Okay, let me descend from the intoxicating heights of inscribing the number of putative "voting democracies" on the head of a pin, and circular reasoning around the Constitution's plain exception of the District, to the mundane matter of a sudden rash of large shipping crates that seem suddenly to be devouring scarce parking spaces. There are at least four of these beasts within two blocks of our place: They look like down sized ocean shipping containers and bear a 1-800 number. They have been “parked” and consuming thereby four or five parking spaces for at least a week. Given that one must move one's car regularly in the District (every 72 hours?), what's with this? Is a permit required? How long is this private taking allowed to go on? Are these things just another yuppie arrogation of public space for private need? Where is parking enforcement on this? (I can hear it now: they are not motor vehicles, so — .)

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Gold Standard or Bust!
Scott McLarty, scottmclarty@hotmail.com

In answer to Gregory Diaz, who says, “Who cares [if DC isn't a democracy]? Most other countries in the world are political cesspools of plutocratic corruption and unbridled privilege. Not only are votes meaningless, but raising one's head above the mass is a good way to get it chopped off.” Yes, it's preferable to live in a country like the US, where we merely suffer bridled privilege and our plutocracy functions legally, mostly. Mr. Diaz wants those of us who demand democracy for DC to stop our "self-righteous whining" because at least we're not China or Iraq. That's a valid comparison? Why not compare our situation to people who live in western Europe, where they enjoy various degrees of proportional representation, cumulative voting, instant run-off voting in some cities, and capitals with internal democracy — not to mention guaranteed daycare, housing, and national health insurance? (Ask any Canadian, German, or Brit if he or she would prefer the American health care system.)

We've got a stunted democracy in the US, in which the two major parties preserve an undemocratic at-large electoral system, with expensive campaigns and difficult ballot access laws. Legalized bribery of public officials, in the form of corporate lobbies and contributions, not only maintains regressive health care and other public policies, but now demands privatization of public resources and services (Social Security, school vouchers, Arctic wildlife refuges, the Corrections Corporation of America, the Pentagon's hiring of the mercenary firm Dyncorp for secret military operations in Colombia, DC General Hospital). The nation's capital, also the one place in the US where African Americans constitute a majority, is kept in a state of colonial dependence and subordination — a blatant satrapy under our current mayor.

The difference between the American oligarchy and its Chinese, Iraqi, and other repressive counterparts is that, for the most part, the ruling class here doesn't need violence to squash dissent. It uses propaganda, economic pressure, bureaucratic unaccountability, and other subtle means. Critics whose opinions don't fall into the narrow range of, say, E.J. Dionne to George Will don't get executed, they get rendered irrelevant -- the Post ignores them. Dorothy Brizill can't get information about the National Capital Revitalization Corporation — who cares? The DC public is outraged at the Mayor's dismantling of DC General — but the power and wisdom of the Financial Control Board will overcome the LaRouchies. (Violent repression is still useful if the dissenter is a black teenager or a World Bank protester.) That's not to say we don't have basic rights. We do, thanks to self-righteous whines like the Declaration of Independence, the amendments to the Constitution, and various civil rights advances. But, especially here in DC, we have a long way to go to achieve real democracy, the “gold standard” that Mr. Diaz considers a luxury.

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Police Response to Noise
Agate J. Tilmanis, atil@loc.gov

Noise is not a high priority for the police. At least not in the Third Police District. There have been complaints of noise, drugs, and prostitution activity in the alley between 2130 P St., NW, and the Bagel Place. I have brought this problem up to the police in Dupont Circle Citizen's Association and ANC meetings without results. The police are sympathetic, but say that at the same time there is a noise problem in the Dupont Circle area, there is shooting and family violence on North Capitol Street, and noise will not be a priority. Call 311, they say. But the response time a 311 call is very slow. I have also been told that people should take photographs if they observe illegal drug or prostitution activity, but while that might be a good idea in theory, in fact people may be reluctant to run that kind of risk.

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Noise
Caroline Polk, cpolk@earthlink.net

I'm in full agreement with John Whiteside's posting about noise. Lately, my neighborhood, Columbia Heights, has become incredibly noisy. I think it's just the fact that it's summer and too hot to stay inside, so people hang out on the street. DC does have noise ordinances, and I sometimes call in noise complaints to the police, but they typically don't respond. Some jurisdictions even have ordinances about how loud car stereos are allowed to be — after all, if a stereo is too loud, the driver can't hear emergency vehicles. I'd love to see something like that enforced in DC.

I don't understand what goes through the heads of the people who blare their stereos out their apartment windows or sit around a car with the windows open and the music blasting. It's just plain rude. I'd love to find an eccentric millionaire or foundation to fund some kind of civility campaign. In the meantime, I just call the cops and hope that they show up. NPR recently did a segment on a guy in New York who has founded a Campaign for Peace and Quiet in the Bronx or some such place. Maybe we could start one here.

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Responding to the Noise
Dawn Dickerson, Ddd668@aol.com

Yes John, DC police do respond to noise complaints. I live in Ward 5, and I too became very annoyed with folks blasting their radios and even being brazen enough to hang/sit/squat on my front porch/steps

drinking beer, smoking weed and talking loudly. So I called 727-1010 (DC non-emergency) and begged them to help me, and they did. I felt bad about complaining (can you believe that?). It was only 8:00 p.m., and I thought that I should have at least waited to see if the noise would die down by 9:00, but the dispatcher informed me that it didn't matter what time of day this occurred. If the noise is a bother/nuisance and the police come past and can hear it too, then they will cite the folks and/or get them to turn it down. Hope this helps.

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Hillcrest Photo Gallery on the Web
Kathy Chamberlain, kechamber@erols.com

Replying to the request for neighborhood photo albums, the Hillcrest web site, www.hillcrestDC.com, has a photo gallery with houses, neighborhood scenes, history, beautification projects, and neighborhood events, not just in Hillcrest but in the broader neighborhood as well. The 8th annual Hillcrest garden tour of last Saturday is the latest addition to the photo gallery. Find the photo gallery on the menu or go directly to http://www.hillcrestdc.com/photo_gallery.htm. The ANC 7B web site, www.pressroom.com/~anc7b, also has a photo gallery, plus a community calendar and announcements.

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Photos
Jonathan Prince, jonathan@killyourtv.com

Photographica is my site (http://www.photographica.org), but I invite photographers to tell stories through their photography on it. If you or other would like to join, let me know. If there is any way that I could help your project [to post DC neighborhood photographs], let me know.

Feel free to use the photos, just add a link somewhere to my main site: http://KillYourTV.com.

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Home Buying
John Whiteside, john@logancircle.net

Paul Dionne is correct that buying is an alternative for more people than realize it. A few details, though; you can buy a home with less than 5 percent down; I have heard of zero down programs, and I know there are 3 percent down programs. However, if you have credit problems in your past, it can get a lot tougher. The good news is that there are a lot of people who can help you make your way through the maze of paperwork required. I put the process off for a long time, thinking I couldn't do it. I was very surprised by how easy it was, and when all was done I owned a house with a monthly payment less than my previous rent (and far less than what rent would likely be now), and what a pleasant surprise it was to do my taxes as a homeowner.

If you want to buy but don't think you can, do yourself a favor -- investigate, go to some of the home buying seminars that lenders offer, talk to some realtors. You may be more ready to own a home than you realize.

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Help for First-Time Home Buyers
Stacey Patmore, Columbia Heights, DaisyPatmore@earthlink.net

I'd like to add to Paul Dionne's post about buying versus renting. There are some great programs for first-time buyers in DC. The program where DC lends you money for a down payment is called HPAP (Housing Purchase Assistance Program) and it is run by the Greater Washington Urban League. My figures may be slightly off, as I have not looked into this in over a year, but here is the gist of it -- if you make less than $25k a year you can qualify for $20,000 interest-free for 30 years, if you make between $25k and $40k you can qualify for $15,000 interest free for 30 years, and if you make between $40k and $55k you can qualify for $10,000 at market interest rate for 30 years. These figures are for single buyers. I am not sure of the income caps for couples or families. The money can be used for the down payment and closing costs. If you sell your home you must pay the money back immediately. The process can be somewhat lengthy and frustrating, but it is well worth it.

In addition, First Union and Bank of America have great mortgage deals for first-time buyers. If you make less than $60k (again, not positive on this figure) you can qualify for a mortgage where you only have to put down 3 percent but do not have to pay PMI. With First Union your interest rate is the going rate; with Bank of America your interest rate is slightly below market rate. Finally, there is a nonprofit organization called Home Free USA (www.homefreeusa.org) that helps first-time home buyers with the home buying process. It costs about $200 to join, and you can take as many home buying classes (offered on weeknights and Saturdays) as you like. As someone who didn't know the first thing about buying a home I found the classes quite helpful.

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Timing is Everything in Home Buying
Ann Carper, bamck@earthlink.net

Re: Paul Dionne's posting on buying as an “alternative to rent gouging,” I'll share my recent experience selling my Ward 2 condo. According to a staff person in the Office of the Chief Financial Officer, you can earn as much as $44,100 living alone to be eligible for the DC Lower Income Home Ownership Tax Abatement, which exempts you from paying property taxes for five years. In fact, as long as you don't start your job until after settlement, you can make more than $120,000 (before bonus) and still qualify. In my purchaser's case, that's a savings in property taxes of nearly $5,000 over five years.

In addition, the program also exempts eligible buyers from the 1.1 percent (each) recordation and transfer taxes, which the buyer and seller typically each pay. In my case, I'm embarrassed to say that I signed something I didn't quite understand other than that I apparently assigned the responsibility for paying the $3,000 transfer tax to the purchaser, who then, because of the program, is exempt from paying. As I interpreted the settlement attorney's explanation, since I would be paying the tax anyway, my choice was to either give it to the buyer or to the city. I felt put on the spot, so paid it to the buyer. (I have since asked the settlement company to send me a copy of the document spelling out exactly what transpired.)

While I can't fault anyone from taking advantage of what he or she is legally entitled to, it does seem that the income eligibility requirements and/or five-year exemption period should be tightened so that money spent on this program benefits those most in need. For more information about the program, call 727-5374 and press 6 for customer service. The web address doesn't give many details, but the URL is http://cfo.washingtondc.gov/services/tax/property/4.shtm.

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Fireworks!
Diane Mohr, DianMohr@aol.com

I agree with Erica Nash that the DC fireworks were sad on the 4th. I watched the NYC show in awe and can't understand why this city had such a poor showing. Who is responsible for this type of thing? The National Park Service, maybe? Anyone have any info on this?

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The Corporation Counsel Opinion on Term Limits
Michael Bindner, mbindnerdc@aol.com

Mr. Matthes has confused referendum with initiative. As I recall, what the Corporation Counsel said was that the term limits initiative was out of bounds because by its nature it is a change to the District Charter, which can only be amended by Congress or by referendum proposed by the Council. The Corporation Council is probably correct, which is why those who are serious about democracy and self-determination (as well as term limits, health care reform and any real change in our nation's capital) should focus their attentions on gaining charter amendment by citizen initiative. As far as I can see it, the only ways to get this power are to run candidates who favor such a reform as one of their top issues or to lobby Congress for it. The electoral alternative is preferable. I expect that Congress would be loathe to grant such democracy to District residents -- the suburban delegation's main contributors also contribute heavily to the gang of 13 who run this District, and they like the status quo.

[The legal opinion was actually issued by the General Counsel to the City Council, and it available at http://www.dcwatch.com/issues/term010326.htm. When the initiative was originally introduced, both the then General Counsel and the Board of Elections and Ethics issued opinions that said the matter was a proper subject for an initiative, and did not amend the Home Rule Charter. If and when a referendum is introduced, the Board of Elections will undoubtedly follow the politics and reject it, and the issue will be litigated in court, with the court's decision being far from certain. — Gary Imhoff]

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Fired Teachers
Ed T. Barron, edtb@aol.com

To those who decry the firing of teachers because they lack the proper credentials, instead of firing those who are not competent teachers, the problem is with the Teacher's Union. You cannot fire an incompetent teacher. They will hang on forever sucking the blood (and money) from the school system. Their presence also demoralizes the rest of the teaching staff. Until control of the educational processes is wrested from the teacher's unions there will be no improvement. The success of the private schools is largely attributed to the competent teachers unburdened with a teacher's union.

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CLASSIFIEDS — EVENTS

Marilyn Mural Celebration
Martin G. Murray, Woodley Park Community Association, wpcadc@hotmail.com

Join your neighbors on Saturday, July 28, at 11 a.m., to celebrate the restoration of the Marilyn Monroe mural! We'll gather in front of the new AAHSA building at the southeast corner of Calvert and Connecticut to afford ourselves of the best view of the neighborhood icon. Joining us will be the mural's creator, John Bailey, and his assistant in the restoration, B. Andrew Valliere, along with our incredible mural restoration chairman David White, and the many generous residents and business owners who contributed to Marilyn's makeover.

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CLASSIFIEDS — SPACES

Parking Space for Rent
Paul Williams, pkelseyw@aol.com

One large parking space on driveway near 11th and T Street; entrance directly off of 11th Street, so no alley hassles. Elderly homeowner there to watch car most of the day/night. Located one block from U Street Metro. Call Irene for details at 265-0829.

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CLASSIFIEDS — FOR SALE

Two Nights at the Radisson Barcelo Hotel, Washington, DC
Laurie England, Topspindc@aol.com

Gift certificate for two complimentary nights valid through December 31, 2001, at the Radisson Barcelo Hotel, 2121 P Street, Washington, DC 20037. All rooms are oversized with coffee maker, TV, etc. The hotel has a fully equipped health club and swimming pool and is walking distance to many restaurants and monuments. Certificate is valued at $318.00 ($159/night); asking $270 or best offer.

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Air Conditioners for Sale
Paul Williams, dchousehistory@aol.com

Located at 1605 7th Street; two window units no longer necessary. Priced to move! One is a Panasonic, 4 years old, 6000 BTU, smaller size that didn't need window grate removal, the other is a Fedders, 3 years old, 5000 BTU, also smallish size. Both are white plastic, and not too difficult to move. It's going to get hot soon! Stay cool with these at only $60 each!

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CLASSIFIEDS — WANTED TO BUY

Seeking Honda Civic
Jon Katz, jon@markskatz.com

Are you selling a Honda Civic (AT) with little wear and tear and limited gas mileage? If so, please E-mail or call me at 301-495-4300. I plan to buy a new or used Civic this month from a dealer, but will also consider a used one from a private owner in the right condition, with the right features, and for the right price. I look forward to hearing from you.

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CLASSIFIEDS — CAUSES

Klingle Road
Peter McGee, Coalition to Repair and Reopen Klingle Road, peterm@lcsystems.com

The assertion is made by Beth Daley in last week's themail that Klingle Road carried an insignificant volume (two percent) of traffic across Rock Creek Park, similar to the Zoo Road. This is specious. Her figures are derived from traffic volumes that include roads located a long way from Klingle Road, such as Military Road which is miles from Klingle Road. This is like saying that Columbia Road is a cross-town alternative to K Street.

Traffic that previously used Klingle Road does not now go to Military Road or Massachusetts Avenue as alternatives — traffic takes nearby routes such as Porter Street. In fact, DPW studies found that upon closure of Klingle Road traffic volumes doubled turning at the intersection from Porter onto Connecticut. The Zoo Road is not an alternative to Klingle Road, and carries insignificant amounts of cross-town traffic -- traffic volumes on the Zoo Road mostly account for the number of people who visit the National Zoo by car. By contrast, Klingle Road carried 3,200 cars per day, 200 per hour in each direction during peak times, underneath Connecticut Avenue, thereby reducing traffic volumes on Connecticut, Porter, and other nearby streets.

In Wards 1 and 4, cross-town roads to Ward 3 are 1/2 to 1 mile apart. We can not afford to give up one of the few cross-town connections that we have. Moreover, in this day of terrible traffic congestion and increasing population, we can not be turning important roads into bike paths. Let's add bike paths where we can, but let's do so without taking away existing roads like Klingle Road. Moreover, a properly repaired Klingle Road and associated storm water runoff drainage system will virtually eliminate storm water runoff into the stream. In any event, we know from an EPA study done just prior to the Road's barricading that the tiny Klingle tributary was one of the cleanest streams in the City — the study was conducted when the road was open to traffic and carrying over 3000 vehicles per day.

Rock Creek Park is a great resource, but it physically divides the northwest part of the City. Klingle Road was an important way to get across this great divide, enhanced by the fact that the road goes under Connecticut Avenue, completely avoiding six lanes of traffic. Replacing Klingle Road with a bike path will not add any green space to our City, which is already 20% green. Klingle Road should be restored to its historic purpose of moving goods and citizens efficiently and effectively across town.

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CLASSIFIEDS — RECOMMENDATIONS

Baltimore Living
Aries Keck, AriesKeck@aol.com

A friend needs advice on where to live in Baltimore for two months. A scientist friend is going to Baltimore for study for two months. Does anyone have info about neighborhoods/rentals/sublets in Baltimore? He's hoping for some sort of sublet with his girlfriend (also a microbiologist), furnished, beginning August 6th (or of course August 1), and going for definitely four weeks, the month of August, and hopefully two more weeks (so they can tool around for the first two weeks of September).

Their lab is in at Inner Harbor. And they'd also like to know some cool neighborhoods if no one pops up with an apartment. And he'd love to know rent $$ too. The place where they're working is the Center for Marine Biotechnology (it's near the aquarium.)

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Attorney Search
Robin A. Walker, sistawalker1@juno.com

Looking for an attorney to work with me on four winnable cases. I need an attorney who is not afraid to fight the government. If you are interested, please contact me, Robin Walker, at sistawalker1@juno.com.

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CLASSIFIEDS — CITY PAPER PREVIEW
Dave Nuttycombe, webmeister@washcp.com

IT'S THE MANAGEMENT, STUPID — PART II: Quick, call Macy's duct-cleaning professionals! The damn thing has spread throughout the mayor's suite of offices! Once upon a time, LL thought it was in the water. But who drinks from building fountains anymore? Conclusion: it's in the air, traveling through the vents, silently attacking everything in its way. How else to explain the fact that the people brought in to reform District government — so-called gurus trailing 11-page CVs -- can't recall the basics of Management 101?
Who would have guessed that not the mayor's director of communications, Joan Logue-Kinder, nor the director of personnel, Milou Carolan, nor the city administrator, John Koskinen, could provide the names and salaries of the second-in-command officials at District government agencies? It's true — no one, it appears, has on file specific organizational charts for each of the city's agencies from which the names and salaries of each individual could be culled.
Read the entire Loose Lips column here: http://www.washingtoncitypaper.com/lips/lips.html

From washingtoncitypaper.com's CITY LIGHTS page, here are a few early warnings for upcoming events:
FRIDAY: The Metropolitan Washington Old-Time Radio Club hosts Michael J. Hayde, author of My Name's Friday: The Unauthorized but True Story of Dragnet and the Films of Jack Webb, at 7:30 p.m. at the Trinity Episcopal Church, 2217 Columbia Pike, Arlington. Free.
TO JULY 21: Clue! The Musical, 10 p.m. Friday and Saturday to Saturday, July 21, at the District of Columbia Arts Center, 2438 18th St. NW. $12. More details and more critics' picks are available online at http://www.washingtoncitypaper.com/pix/pix.html

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